- Shipping, Returns, Privacy
Shipping, Returns, Privacy
Shipped with loving care through the United States Postal Service. Items purchased will ship as soon as possible but please allow 5-7 days. Any handstamp/personalized orders will be shipped within 2 weeks.
All jewelry sales are FINAL and cannot be returned.
Our clothing is currently ONLY sold in our flagship studio at 221 Delaware, Leavenworth, KS 66048 or at our satellite boutique inside the Harrison House Market at 1717 E. Cherokee #103 in Springfield, MO. Other channels are through our personal shopping via Facebook, Instagram and/or by calling us at: 913-758-0754. Unworn clothing items, that are in original condition, may be returned or exchanged within seven days after receipt of your order. You must have a receipt and original tags attached to the garment(s). Customer will be responsible for all shipping and handling charges or you may bring directly back to the location it was purchased from. Returned orders could be subject to a 20% restocking fee.
Please note that I only use exceptional beads and stones in my designs. Of course, due to the inherent irregularity of natural stones, beading and pendant shape may vary slightly from pictures shown. This also applies to handmade accessories such as crosses.
How To Return An Item
1. Please email firstname.lastname@example.org to request a refund.
2. Mail your returned item to:
Artistic Works By Lu
221 Delaware Street
Leavenworth, Kansas 66048
3. Please include in your package the reason for your return and the original receipt.
Your privacy is very important to us. We will not share, sell or rent your personal information to anyone for any purpose. Our system does not store any of your credit card information.