Shipping, Returns and Privacy


Shipping Policy

Shipped with loving care through the United States Postal Service. Items purchased will ship as soon as possible but please allow 5-7 days. Any handstamp/personalized orders will be shipped within 2 weeks.

Shipping Fees:

  • Website orders over $75.00 = Free Shipping
  • Website orders under $75.00 = $6.50
  • Personal Shopping Orders over $75.00 = Free Shipping
  • Personal Shopping orders under $75.00 = $6.50 Shipping

Exchange Policy

ALL JEWELRY SALES ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.

Our clothing is currently sold in our flagship studio at 221 Delaware, Leavenworth, KS 66048 and at our NEW boutique 3061 S Fremont Ave, Springfield, MO (opening Summer 2019!). Other channels for shopping are through our personal shoppers via Facebook, Instagram and/or by calling us at: 913-758-0754. Unworn clothing items, in original condition, may be returned within seven days for another item or for store credit only.  You must have a receipt and the original tags attached to the garment(s). Customer will be responsible for all shipping and handling charges or you may bring clothing items directly back to the location it was purchased from. Returned orders could be subject to a 25% restocking fee.

Please note that I only use exceptional beads and stones in my designs.  Of course, due to the inherent irregularity of natural stones, beading and pendant shape may vary slightly from pictures shown.  This also applies to handmade accessories such as crosses.

How To Exchange A Clothing Item:
1. Please email sales@artisticworksbylu.com to request an exchange.
2. Mail your returned item to:
      Artistic Works By Lu
      ATTN: Sales 
      221 Delaware Street
      Leavenworth, KS 66048
3. Please include in your package the reason for your exchange and the original receipt.

Privacy

Your privacy is very important to us.  We will not share, sell or rent your personal information to anyone for any purpose.  Our system does not store any of your credit card information.