Customer Comments & Reviews

We love hearing from our customers about their Lu experience!  We want you to feel beautiful everyday and we're so happy that we can be a small part of your life.  Listed below are some comments from lovely Lu customers that warm our hearts and make us even more committed to serving you!


Lu I was at the boutique last Saturday and bought so many beautiful things for me. The ladies were so very nice and helped me throughout my visit. Your boutique is a the best!! I went to the holiday mart later that day n bought only a candle!!!!!! That’s it!!! Was there for several hours. Your boutique outshines them all!! I hope all of you have a Happy Thanksgiving n see you next year😋❤️

Shelli- November 2022


Thank you to you and your staff. I enjoy myself EVERY time I stop by your shop! Your girls are amazing and you are one of the most positive people that I have the pleasure of talking with. Happy Holidays!

Cindy- November 2022


I greatly appreciate everything you do for me!!!!!!!!!!!!! just so happy that I can still shop at Lu’s 3 hours away😊…I don’t know what I would do without Lu’s boutique…..I know I would be terribly sad and major withdrawls!!! LOLOL

 Michelle-March 2022


Please let the girls know how much I appreciate their efforts in selecting a couple of new outfits for me! This is the third time that I have been in your store - each time has been an absolute pleasure. Customer service is a huge part of the shopping experience for me and y'all seem to excel at this! THANK YOU! (Oh and I am super excited about my new clothes! Cannot wait to visit and shop again!) May you all have a lovely "hump" day full of blessings! 😊



Best shopping experience in my lifetime!!! Than you girls for making me feel exra special and thank you for all your help picking out some really cute new clothes! Oh, and my house smells amazing with the patchouli in my warmers! 😊

Amy-May 2021


Peaceful atmosphere and the employees are amazing!

Becky-Aug 2020


You won’t find more unique pieces anywhere. Everything Lu sells is quality. Sadly I am not local to her shop. She and her personal shoppers are the best at working with you to buy remote. They provide exceptional service.

Gine- Feb 2020


One of my favorite boutiques to shop. Lots of beautiful things! The staff is great and always helpful.




Personal shopping experience! They will put outfits together for you, if you are a little challenged in that area. Never once did they try to get me to buy something that didn't look right for me. And when I wasn't sure, two people came to assist and put together something that worked better! Their customer service is amazing. I easily spent over an hour and a half in the store beautiful relaxed atmosphere where I felt like I was the only customer! 




Superior customer service when I was needing 2 personalized charms. Tamara was fabulous to work with. They put a rush order on these and the charms were PERFECT and the recipient loves them. Without a doubt, this is my new "GO TO" place for personalized jewelry.
The added BONUS was the cute clothing! I went in for 2 charms and came out with a dress, shoes and 2 necklaces. The entire staff was very helpful and super friendly! My new FAVORITE clothing boutique!!!




I visited your shop during the charm hunt with my friend, Sherry. I absolutely love the clothes, jewelry and customer service. It was great meeting Lu and the other girls. This is a top notch boutique, and I will be back to visit when I can and following you on FB. 




Out for a walk, stop in to take look, and fell in love with the little shop. They were friendly and warm I bought two shirt received many compliment off my shirt I wore that evening. 
I will shop there again.




It is such a friendly environment to shop in! They have such original stuff! Definitely things you can't find anywhere else, and the quality is great!




I absolutely love this place. It is totally worth the drive. I am so happy with the whole experience. I will definitely be back. Thanks to Kathy for all of your help. This is my Favorite Boutique.

 Marsha B.



I have been a fan of Lu since the beginning. I have been lucky enough to be able to shop with local distributors here in Fayetteville for many yrs. There isn't currently anyone locally, and I am so thrilled to be able to shop online! I recently ordered the new Driftwood fringe necklace and bracelet. It arrived in less than 48 hrs after I ordered it! Cute packaging, as usual, and I love my new pieces! Thank you! ❤️




“Can't wait to make a trip to your store but then again your personal shoppers are awesome. You guys ROCK!! I've been searching for my style of clothes and you guys have a new regular! Awesome customer service”

Angela B.



Thanks so much again I really love all the help and customer service is awesome! Can't wait to get it!




Just wanted to say that I was blown away when I opened up my Lu box yesterday.  I purchased the very first Lu box and this last one.  These boxes are so fun and I love being surprised!!!  Thanks Lu for making these special boxes!!!  I wish I wasn't so far away so I could visit your store in person!!  God Bless!!!




Just shopped with y'all for the first time and you did not disappoint!! The bracelet was for my mother in law and was gorgeous and perfect! It also was shipped extremely quick!!! Will recommend to everyone and will be back again! Thank you!!!!




I love This boutique! Love the styles, quality, prices and the the girls, (Kathy and Laurie this time) who are so helpful. I only get to visit twice a year when I visit my daughter, but Lu's is a MUST when I'm in Leavenworth. 




I visited your awesome boutique for the first time yesterday. I came with some of my friends- we absolutely loved it. Beautiful jewelry and great selection of clothing. We are all so happy with our purchases! Worth the 45 minute drive- will definitely be back!




Love all the girls here! I save up and drive an hour to go shopping! All of my favorite clothes and jewelry!
So worth the trip! I have been shopping with them five times! I have NEVER been disappointed!



I visited Lu's with my mom for the first time today. We loved it! All the workers were extremely helpful and even helped me put together a really cute necklace set! We'll definitely be back. My new favorite store




Best boutique ever! Lu & her staff are amazing. They really pamper you & make you feel beautiful. Make the drive; you won't be disappointed!